Last updated: May 29, 2026
Responsible use of services
This Acceptable Use Policy applies to customer use of Broadlink Networks services and services Broadlink helps source, coordinate, manage, or support. It is intended to protect customers, providers, networks, systems, and users from misuse.
Applies toCustomers and authorized users
CoversSecurity, abuse, content, and network use
RelatedTerms of Service
1. Scope
This policy applies to business connectivity, provider-sourced services, managed services, cloud, collaboration, data center, network infrastructure, cyber security, procurement, professional services, project support, portals, systems, and related services.
2. Lawful and Authorized Use
Services may not be used for unlawful, fraudulent, deceptive, harmful, abusive, or unauthorized activity.
3. Security Abuse
Prohibited activity includes unauthorized access, credential theft, phishing, malware, ransomware, botnets, denial-of-service attacks, unauthorized scanning, vulnerability exploitation, packet spoofing, traffic interception, and data exfiltration.
4. Email, Messaging, and Communications
Services may not be used to send spam, unlawful marketing, deceptive messages, phishing attempts, unsolicited bulk messages, forged headers, malicious attachments, or communications that violate applicable consent or anti-abuse requirements.
5. Content, Intellectual Property, and Harmful Material
Customer may not use services to host, transmit, store, distribute, or promote content that is unlawful, infringing, defamatory, abusive, exploitative, malicious, or otherwise prohibited by applicable law or provider policy.
6. Network Integrity and Fair Use
Customer may not interfere with, degrade, overload, or harm Broadlink, provider, or third-party networks, systems, services, equipment, or users.
7. Monitoring and Investigation
Broadlink may review logs, tickets, service records, provider notices, abuse reports, or technical information when needed to investigate suspected misuse, protect services, support customers, comply with law, or respond to provider requirements.
8. Violations and Remedies
If Broadlink reasonably believes this policy has been violated, Broadlink may notify Customer, request corrective action, suspend or restrict affected services, remove or block harmful traffic where technically feasible, involve providers, preserve evidence, or terminate services as allowed by the applicable agreement.
9. Third-Party Provider Policies
Provider-delivered services may also be subject to acceptable use policies, service guides, product terms, abuse handling processes, and security rules from the underlying provider.